Returns & Exchanges
At Underoutfit, we want you to feel confident and comfortable in your purchase, which is why we offer a 30-day hassle-free return and exchange policy on all unworn items. If your fit isn't perfect, we are committed to making it right with easy processing and dedicated support.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked.
- 3.Pack and Ship
Place the items in their original packaging, attach the shipping label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
